Terms and Conditions

Welcome to our website. If you are continuing to browse this website, you are agreeing to comply with and are bound by the following terms and conditions which govern Triform Pilates relationship with you. If you do not agree with any part of these terms and conditions, please do not use ‘Triform Pilates’ website or services.

Triform Pilates correspondence address is Cottage Farm Barn, Mill Road, Buxhall, Stowmarket, Suffolk, IP14 3DW, by email at suzanne@triformpilates.co.uk, by phone at (+44) 07971 061019.

‘Triform Pilates’ or ‘us’ or ‘we’ refers to the owner of the Triform Pilates based at the said address. ‘You’ is intended to refer to any person visiting or using the website or services provided.


The content of the pages of this website is for your general information and use only. It is subject to change without notice.

This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties: [insert list of information].

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material, which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.




Face to face sessions are 1 hour (60 minutes) and are £11. Bookings are made in blocks of 6 sessions. Online Zoom classes are £10 per session booked in blocks of 6 sessions. The online Zoom class is offered as Pay As You Go at £13 per session.

Blocks run consecutively with a 2 week break at Christmas, Easter and Summer and classes do not run on Good Friday or on Bank Holiday Mondays.


All sessions must be paid for in advance of the block starting. Overdue invoices will incur a £5 admin charge.

Invoices will be sent out by email 1 week prior to the new block commencing. Payment methods by bank transfer.

Bank details for online payments:

Account Name: Suzanne Hume (Business Account)

Sort Code: 40-43-37

Account No: 31532979

Cancelling a Block or When Not Returning.

Notice for the cancellation of a block is required 2 weeks before the previous block finishes, therefore by class 5. Classes run on full capacity and this allows classes to be offered to other people waiting. Invoices are issued 1 week before the new block commences and once an invoice is issued, payment for the forthcoming block is required in lieu of notice.

In the event that you wish to miss a block but then wish to return, please ask and subject to availability you may be able to slip straight back in to subsequent block. The above 2 week notice period still applies.

Holiday Cancellation Policy and Missed Sessions

‘Holiday Cancellations’: ‘Triform Pilates’ does not offer any cancellations on any missed sessions during the first 2 blocks attended (12 weeks). After this period however, 3 sessions per year (Jan – Dec) can be cancelled and will not be charged. One week’s ‘Holiday Cancellation’ only may be taken per block. To request a ‘Holiday Cancellation’ please email suzanne@triformpilates.co.uk no less than 2 weeks before the block commences to allow invoices to be adjusted.

In the event that a Client cannot attend a session that has not been taken as a ‘Holiday Cancellation’ an alternative session will be offered subject to availability. There are face to face classes on a Monday daytime, Thursday afternoon and Friday morning as well as a Wednesday evening online Zoom session so many options are available. Please contact suzanne@triformpilates.co.uk at the earliest opportunity to arrange an alternative class and to book a mat.

Injury and Loss or Damage

‘Triform Pilates is not responsible for any damage or loss to personal property brought onto any premise where classes are run. ‘Triform Pilates’ shall not be liable for any personal injury, while on any buildings premises where the classes are undertaken, unless it can be proven that it relates to the wilful act, neglect or default of ‘Triform Pilates. It is the responsibility of each customer to ensure that they are capable of doing Pilates and they do so at your own risk.

Pilates Participation Informed Consent

The Pilates programme will begin at a low level and will be advanced in stages depending on your fitness level.  It is important for you to realise that you may stop when you wish because of feelings of fatigue or any other discomfort. Whilst every care will be taken, it is impossible to predict the body’s exact response to exercise.  Every effort will be made to minimise these risks by evaluation of preliminary information relating to your health and fitness and by observations during exercising.